The right outcome is all that matters. We appreciate it when patients tell us the difference our work has made to their lives. Some of their comments can be found below.
My treatment for my kidney stones and whole surgical experience could not have been any better with Mr Darrad . Everything from the first consultation, which was arranged with ease via his very helpful secretary Jo, to the surgery and aftercare was great.
I felt very safe in Mr Darrad's hands and everything was explained with care, kindness and patience which is just what you need when very anxious. He is a wonderful surgeon and I’m very happy with the care I received.
A special thank you to his secretary Jo who goes above and beyond to sort queries, answer any questions and arrange all your care/ admission / follow ups . A fantastic team. Thank you both so much.
A special thank you to his secretary Jo who goes above and beyond to sort queries, answer any questions and arrange all your care/ admission / follow ups . A fantastic team. Thank you both so much.
Ms R S
Kidney Stones
Birmingham
Birmingham
I was recommended Mr Darrad by a Doctor friend of mine in London. I was told he specialised in kidney stones and came with excellent credentials.
From my first point of contact with his secretary Joanne Cunningham, I was impressed by her organisation skills, in collating all my scans, X-rays, and operation notes from Inverness and Shrewsbury.
When I saw Mr Darrad at my OPD, he had all my clinical notes and scans which he had reviewed prior to my consultation. He immediately put me at ease and I felt fully confident in his care. Options and choices were given to me, he then advised me what he felt was the best way forward. I obviously took his advice as he was the specialist, date was then arranged for my surgery. On the day of surgery, Mr Darrad visited me prior and post surgery reassuring me before hand and, post operation, explaining all had gone very well. The anaesthetist was excellent and put me at great ease prior to surgery, he was extremely calming in the anaesthetic room and I woke up completely pain free .. I have worked for many years as a senior nurse in the private sector and I can truly confirm that the service I had from all areas was exemplary A very satisfied grateful patient
When I saw Mr Darrad at my OPD, he had all my clinical notes and scans which he had reviewed prior to my consultation. He immediately put me at ease and I felt fully confident in his care. Options and choices were given to me, he then advised me what he felt was the best way forward. I obviously took his advice as he was the specialist, date was then arranged for my surgery. On the day of surgery, Mr Darrad visited me prior and post surgery reassuring me before hand and, post operation, explaining all had gone very well. The anaesthetist was excellent and put me at great ease prior to surgery, he was extremely calming in the anaesthetic room and I woke up completely pain free .. I have worked for many years as a senior nurse in the private sector and I can truly confirm that the service I had from all areas was exemplary A very satisfied grateful patient
Mrs S G
Ureteroscopy & laser lithotripsy
Birmingham
Birmingham
I am writing this letter to express my gratitude for taking on my case and for overseeing the excellent quality of care I received as a result.
Despite the ongoing pandemic, I am so grateful to you, Mr Hosam Serag and the rest of the team for arranging my operation after my recent diagnosis. Given the urgency of my case, I truly appreciate your help in making sure the surgery went ahead without delay.
I must also thank you for seeing me on the day of the operation and for taking the time to explain the details to me.
Our conversation really put me at ease, especially because I was very anxious at the time. Because of you and Mr. Serag, my surgery was carried out by keyhole, which has helped me to recover more quickly as well.
My family and I cannot thank you and your team enough for the kindness and professionalism you have showed us. We could not have asked for more.
Despite the ongoing pandemic, I am so grateful to you, Mr Hosam Serag and the rest of the team for arranging my operation after my recent diagnosis. Given the urgency of my case, I truly appreciate your help in making sure the surgery went ahead without delay.
I must also thank you for seeing me on the day of the operation and for taking the time to explain the details to me.
Our conversation really put me at ease, especially because I was very anxious at the time. Because of you and Mr. Serag, my surgery was carried out by keyhole, which has helped me to recover more quickly as well.
My family and I cannot thank you and your team enough for the kindness and professionalism you have showed us. We could not have asked for more.
Mr KY
Kidney Cancer
Birmingham
Birmingham
Thank you very much for all the care that you have offered to me over recent months. You managed to instill in me a confidence that made the experience less of a worry. It looks as though you have done as excellent a job as a man can do in these circumstances.
Thank you for the work you have put in to acquire the skills and judgement that is required to get such outcomes.
I do really appreciate how you made yourself available to me and the generosity of spirit that requires too
Thank you for the work you have put in to acquire the skills and judgement that is required to get such outcomes.
I do really appreciate how you made yourself available to me and the generosity of spirit that requires too
SG
Birmingham
Dear Mr Patel & Staff.
Thanks for successfully operating on our son LP. Lis making good progress thanks to you and all the staff at the hospital. We appreciate everything that everyone has done for him and we cannot thank you enough.
Thanks for successfully operating on our son LP. Lis making good progress thanks to you and all the staff at the hospital. We appreciate everything that everyone has done for him and we cannot thank you enough.
S&J P
Telford
Dear Mr Patel,
A day does not go by without me thinking of you and your team, the amazing feat of surgery you performed on me and the care i subsequently received. It was both fantastic news and a great relief that my year 1 checks came back clear.
You will always have the most sincere respect and gratitude from me and my family.
A day does not go by without me thinking of you and your team, the amazing feat of surgery you performed on me and the care i subsequently received. It was both fantastic news and a great relief that my year 1 checks came back clear.
You will always have the most sincere respect and gratitude from me and my family.
G
Prostate Cancer
Lichfield
Lichfield
Dear Mr Patel,
Just a note to say a real thankyou for looking after J for us. We have always been very lucky in our family with health so J becoming ill was extremely worrying. Thank you for getting him operated on so quickly, being with you has made J feel really confident about the future.
Just a note to say a real thankyou for looking after J for us. We have always been very lucky in our family with health so J becoming ill was extremely worrying. Thank you for getting him operated on so quickly, being with you has made J feel really confident about the future.
V & Family
Bladder Cancer
Birmingham
Birmingham